![]() ![]() Knowledge Base article 12347 for instructions on contacting Logitech Technical Support. If the above solutions do not resolve your problem, consult Click Yes, then Next.Ĭlick Finish to exit the Logitech Unifying Software. When your M505 is detected, you will see a confirmation message. Click Next.įollow the on-screen instructions to turn your M505 off, then on. Download Logitech Control and enjoy it on your iPhone, iPad, and iPod touch. ![]() The Logitech Unifying Software Welcome screen will appear. Macintosh: Application / Utilities / Logitech Unifying Software Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software Unifying receivers help devices establish a more robust connection than Bluetooth. You can also use one from any other Logitech peripherals you own. If none of the fixes above helped, your best bet at resolving the problem is to use the USB unifying receiver that came with your Logitech mouse. Macintosh screenshots will look slightly different, but the instructions and messages are the same.ĭownload the correct version of Mouse and Keyboard software (SetPoint) from the M505 Downloads Page. Connect Your Mouse Using a Unifying Receiver. NOTE: The following instructions use Windows screenshots. To re-connect your M505, do the following: Make sure the Unifying USB receiver is directly and securely plugged into a working USB port on your computer.įollow the procedures below to reconnect your mouse. For instructions on turning your M505 on and off, please see For battery installation instructions, see Make sure you have fresh batteries in your mouse. Conflicting applications: Several third-party applications might conflict with the receiver. Driver file: Your computer might not have the driver file installed which might result in the receiver not to work. Radio frequency (RF) interference of more powerful wireless devices such as:Įliminate any problem sources mentioned above that might be affecting your mouse. Unifying Software: Your computer might need the Unifying software released by Logitech to make the module work properly.Using your cordless mouse on metal surfaces.Plugging the Unifying USB receiver into a USB hub or other unsupported device such as a KVM switch (your Unifying USB receiver must be plugged directly into your computer).Moving the Unifying USB receiver to another computer.Moving the Unifying USB receiver from one USB port to another.The connection between the mouse and the Unifying USB receiver can be lost due to several reasons, including: This problem is likely to be a lost connection. ![]()
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